Combining Accountability With Support

 Welcome to the Future of  Health!
Dear Friends and Colleagues,

As we reflect on the report released by the Commonwealth Fund ranking US Healthcare last of 11 nations and head into summer and then in August to a congressional recess, the big questions are: 
  • What premiums will look like (single or double digit increases)?
  • Why do we seem to keep spending more and more while getting less value? 
  • How will enrollees and new potentials in the State and Federal Exchanges respond?
  • How will rate increase effect employer benefit packages and participation in private exchanges?

In addition to premiums, infrastructure and availability of solid tools for consumers continues to play a role as we see a number of States require a total restart of their marketplaces and SHOP, the small employer marketplace, roll-out for the first time.

From a consumer accountability perspective, buying health insurance coverage that appears to best meet their budget and service need I will reiterate is only the first step. At the same time the delivery system faces reimbursement challenges and overhead costs that need to be aligned in order to make pay for value arrangements viable. Advancing an affordable, receptive health care environment that values consumer participation and is transparent on cost remains critical.

Combining Accountability With Support-"the CAWS™" has never been more important. Ideal support services will help providers and consumers focus on addressing key quality and cost drivers while participating in shaping coverage marketplaces and the ideal health care system of the future that as a nation for which we can be proud.

My kudos goes out to the many hospitals, provider groups, health plans and support service companies who devote their energy and resources to overcome the challenges ahead through innovation on behalf of the people that matter most, our consumers and patients.

Best for Success,

Rose Maljanian
Chairman & CEO

In the News..........
April 2, 2014 HealthCAWS Announces New Enhancements to Consumer eHealth Readiness Tool™ including new meaningful use recommendations Read the release Here

February 13, 2014 PCPCC and HealthCAWS to Co-Host Webinar for National Audience on Importance of Consumer Engagement in Primary Care Medical Home. Read the release 

December 23, 2013 HIMSS announces merger with NeHC. Read the release Here

December 5, 2013 NeHC Framework and
HealthCAWS Tools to be highlighted in panel discussion at mHealth Summit on December 9th. Read the release Here

October 22, 2013 Kentucky Health Information Exchange Expands Program with NeHC and HealthCAWS to Drive Consumer Engagement in eHealth across KY. Read the release Here

July 31, 2012- HealthCAWS Announces Consumer Portal Launch and Gains Highly Respected Individuals to Its Advisory Board. Read the release Here

Read all updates in our Newsroom
o Take personal responsibility for your health
o Be an active participate - ask questions and say what you think
o Be a purchasing consumer - comparison shop for quality/value
o Be a role model - help your family/friends with all of the above



o Communicate with patients' expectation of accountability
o Work with patients to identify issues and needed supports
o Participate in quality programs and communicate unmet support
o Denounce misuse, overuse, and underuse of healthcare resources
o Assess your offerings for alignment of accountability & supports
o Better understand consumer and provider needs to inform offerings
o Commit to improve efficiency and eliminate waste in the system
o Contribute innovations and resources that drive value
Disclaimer-Please note nothing on this website is intended to be a substitute for medical treatment or sound clinical judgement. Read more
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