Combining Accountability With Support

 Welcome to the Future of  Health!
Dear Friends and Colleagues,

Now that the midterm elections are in the rearview mirror, we can be certain of one thing-there will be change! 

Our challenge as an industry will be to stay focused, and as I heard Leland Kaiser state many years ago-we need to harness the energy in chaos and use it to move forward in a positive direction.

When I think about that challenge in today’s terms and the general belief that busy people can only remember three things- a HealthCAWS Call to Action would look something like the following:

●Meet the new consumer where they are on their terms, with  the least costly and invasive service possible to achieve their best possible outcome
●Limit unnecessary burden for providers and offer supports to advance in value-based care 
●Reduce system complexity for all stakeholders by simplifying requirements and processes, freeing up critical resources and mind space for innovation

Combining Accountability With Support-"the CAWS™" has never been more important. Ideal support services will help consumers and providers focus on addressing key quality and cost drivers. Those that have heard me present can attest to the fact that I say at least three times in my presentations that consumers will vote with their feet if they are not getting what they need. They demonstrated this strongly this election season and they will do it at the individual service level-whether it’s a hospital, doctor or health plan choice, a location to fill their prescriptions or to receive a wellness services or a device or app.

My support goes out to the many hospitals, provider groups, health plans and support service companies who will devote new energy to overcome the challenges ahead and emerge successful in better serving the people that matter most, our valued consumers.

Best for Success,

Rose Maljanian
Chairman & CEO

In the News..........
September 17, 2014 HealthCAWS CEO presents at the State of Kentucky Cabinet for Health and Family Services Annual eHealth Summit Review the program Here

April 2, 2014 HealthCAWS Announces New Enhancements to Consumer eHealth Readiness Tool™ including new meaningful use recommendations Read the release Here

February 13, 2014 PCPCC and HealthCAWS to Co-Host Webinar for National Audience on Importance of Consumer Engagement in Primary Care Medical Home. Read the release 

December 23, 2013 HIMSS announces merger with NeHC. Read the release Here

December 5, 2013 NeHC Framework and
HealthCAWS Tools to be highlighted in panel discussion at mHealth Summit on December 9th. Read the release Here

October 22, 2013 Kentucky Health Information Exchange Expands Program with NeHC and HealthCAWS to Drive Consumer Engagement in eHealth across KY. Read the release Here

July 31, 2012- HealthCAWS Announces Consumer Portal Launch and Gains Highly Respected Individuals to Its Advisory Board. Read the release Here

Read all updates in our Newsroom
o Take personal responsibility for your health
o Be an active participate - ask questions and say what you think
o Be a purchasing consumer - comparison shop for quality/value
o Be a role model - help your family/friends with all of the above



o Communicate with patients' expectation of accountability
o Work with patients to identify issues and needed supports
o Participate in quality programs and communicate unmet support
o Denounce misuse, overuse, and underuse of healthcare resources
o Assess your offerings for alignment of accountability & supports
o Better understand consumer and provider needs to inform offerings
o Commit to improve efficiency and eliminate waste in the system
o Contribute innovations and resources that drive value
Disclaimer-Please note nothing on this website is intended to be a substitute for medical treatment or sound clinical judgement. Read more
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