Combining Accountability With Support
Welcome to the Future of Health!
Dear Friends and Colleagues,
Happy New Year 2014!
Congratulations to the many hospitals, provider groups, health plans and support service companies that successfully not only endured through the uncertainty and rapidly changing policy environment, but despite these challenges, managed to innovate and continue to make positive changes for the people that matter most, our consumers and patients.
While from a consumer perspective, a confusing landscape at best, there is greater need and more opportunity to support consumers once activated to engage with good information and easy to use, high value technologies.
Accountable care continues to take hold and pay for value while still a work in progress continues to gain traction in all markets. Hospitals and providers too will need support to be successful in this accountability environment as they update processes of care, create new approaches to care and meet the needs and demands of an increasingly knowledgeable and participatory patient base.
Remembering that consumer decision making occurs inside and more often, outside of the healthcare system-at the point of care and the point of daily living or daily decision making, ideal support services will help consumers more proactively manage their health, extend the reach of costly staff and drive system efficiencies that avoid frustrating consumers while building loyalty that in turn rewards organizations for doing good.
Finally, for innovative support services companies the main challenge will be helping partners and clients navigate the noise and keep their focus on addressing the key quality and cost drivers. As such, by Combining Accountability With Support-"the CAWS™", together we can make great headway in 2014 toward achieving the vision of high quality, affordable health care for all.
Best for Success,
Chairman & CEO
In the News..........
February 13, 2014 PCPCC and HealthCAWS to Co-Host Webinar for National Audience on Importance of Consumer Engagement in Primary Care Medical Home. Read the release Here December 23, 2013 HIMSS announces merger with NeHC. Read the release Here
December 5, 2013 NeHC Framework and
HealthCAWS Tools to be highlighted in panel discussion at mHealth Summit on December 9th. Read the release Here October 24, 2013 University of Central Florida College of Medicine, National eHealth Collaborative (NeHC) and HealthCAWS jointly announce a collaboration to support advancement of consumer ehealth engagement across Central Florida. Read the release Here October 22, 2013 Kentucky Health Information Exchange Expands Program with NeHC and HealthCAWS to Drive Consumer Engagement in eHealth across KY. Read the release Here September 17, 2013-Quality Insights of Delaware – Regional Extension Center (QIDE REC), NeHC and HealthCAWS jointly announce a collaboration to support providers in consumer eHealth engagement throughout the State of Delaware. Read the release Here August 29, 2013- HealthCAWS CEO Raises Awareness on Consumer Engagement in Context of Accountable Care. Read the release Here July 31, 2012- HealthCAWS Announces Consumer Portal Launch and Gains Highly Respected Individuals to Its Advisory Board. Read the release Here July 17, 2013-HealthCAWS CEO, Rose Maljanian, is scheduled to Speak at mHealth+Telehealth World Congress in a week on Strategies to Accelerate Consumer Engagement in eHealth. Read the release Here March 11, 2013-The National eHealth Collaborative (NeHC) and KY Stakeholders group including the Kentucky Governor's Cabinet for Health and Family Services announce initiative to drive adoption of Consumer Engagement featuring the CeRT powered by HealthCAWS. Read the release Here
o Take personal responsibility for your health
o Be an active participate - ask questions and say what you think
o Be a purchasing consumer - comparison shop for quality/value
o Be a role model - help your family/friends with all of the above
o Communicate with patients' expectation of accountability
o Work with patients to identify issues and needed supports
o Participate in quality programs and communicate unmet support
o Denounce misuse, overuse, and underuse of healthcare resources
o Assess your offerings for alignment of accountability & supports
o Better understand consumer and provider needs to inform offerings
o Commit to improve efficiency and eliminate waste in the system
o Contribute innovations and resources that drive value
Disclaimer-Please note nothing on this website is intended to be a substitute for medical treatment or sound clinical judgement. Read more
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